We at Community Care Solutions
understand the importance of
Attendant Care and the need for
reliable, experienced, and caring
staffing. Because of the nature of
this service our first goal in
delivering this service is to ensure
that the consumer has a reliable
and caring Attendant Care Provider.
We strive to hire individuals with
prior nursing or personal care
experience.
understand the importance of
Attendant Care and the need for
reliable, experienced, and caring
staffing. Because of the nature of
this service our first goal in
delivering this service is to ensure
that the consumer has a reliable
and caring Attendant Care Provider.
We strive to hire individuals with
prior nursing or personal care
experience.
ATTENDANT CARE
Service Description
This service provides a qualified attendant to supply needed services in order for the consumer to
remain
in his/her home and/or participate in work/community activities.
Service Setting
1. This service may be provided in the following settings:
1.1 The consumer’s home; or
1.2 The consumer’s community.
2. This service shall not be provided while the consumer is attending day treatment and training.
3. This service shall not be provided when the consumer is hospitalized or otherwise receiving
institutional services except prior to discharge to allow the consumer to return to a safe and sanitary
environment.
4. This service shall not be provided to consumers living in group homes, vendor supported
developmental homes (child or adult), skilled nursing facilities, non-state operated intermediate care
facilities for the mentally retarded (ICFs/MR), or Level I or Level II behavioral health facilities.
Service Goals and Objectives
Service Goals
1. To assist the consumer to attain or maintain safe and sanitary living conditions and/or maintain
personal cleanliness and activities of daily living.
2. To assist the consumer to remain in his/her home and/or participate in community activities.
Service Objectives
The Qualified Vendor shall ensure that the following objectives are met:
1. Develop and implement a schedule and general plan of care (Attendant Care Agreement).
2. Provide assistance to maintain personal cleanliness and in activities of daily living that do not
require medical supervision or intervention. Tasks may include but are not limited to:
2.1 Bathing;
2.2 Oral hygiene;
2.3 Toileting;
2.4 Bowel and bladder care;
2.5 Dressing;
2.6 Shampooing;
2.7 Ambulation;
2.8 Transfer to and from wheelchair and/or bed;
2.9 Eating and meal preparation;
2.10 Routine nail and skin care;
2.11 Tasks necessary for comfort and safety of movement restricted consumers; and
2.12 Assisting with special appliances and/or prosthetic devices.
3. Provide assistance by planning, shopping, storing, and cooking food for nutritional meals.
4. Assist consumer to participate in the community and activities of daily living (e.g., church,
shopping).
5. Assist in providing appropriate attention to injury and illness; maintain skin integrity including the
provision of first aid (i.e., prevention of pressure sores). Refer for appropriate action all consumers who
present additional medical or social problems during the course of the service delivery.
6. Assist with self-medication or medication reminders.
7. Provide assistance to attain or maintain safe and sanitary living conditions. Tasks may include
but are not limited to:
7.1 Dusting;
7.2 Cleaning floors, bathrooms, oven, refrigerator, and windows (if necessary for safe or sanitary
living conditions);
7.3 Cleaning kitchen, washing dishes, routine maintenance and cleaning of household
appliances;
7.4 Changing linens and making bed;
7.5 Washing, drying and folding the consumer’s laundry (ironing only if necessary);
7.6 Shopping for and storing household supplies and medicines;
7.7 Taking garbage out; and
7.8 Other duties as determined appropriate and necessary by the consumer’s ISP team.
8. In unusual circumstances, the following tasks may be performed:
8.1 To attain safe living conditions:
8.1.1 Heavy cleaning such as washing walls or ceilings; and
8.1.2 Yard work such as cleaning the yard and hauling away debris.
8.2 To assist the consumer in obtaining and/or caring for basic material needs for water, heating,
and food.
Service Utilization Guidelines
1. Using the assessment and plan development processes, needs are assessed by the ISP team
based upon what is normally expected to be performed by a consumer and/or his/her natural supports.
Consideration should be made to age appropriate expectations of the consumer and his/her natural
supports (what can reasonably be expected of each member based on his/her age). This service shall
not supplant the care provided by the consumer’s natural supports.
2. The ISP team shall decide, prior to the delivery of services, who and how service delivery will be
monitored.
3. Housekeeping tasks are to be performed only for the consumer’s areas of the home or common
areas of the home used by the consumer.
4. The consumer or family is expected to provide all necessary housekeeping and personal care
supplies.
5. The consumer or family is responsible to provide money for supplies and food in advance of the
purchase if the attendant is expected to shop for food and household supplies.
Rate
Published.
Unit of Service
1. The basis of payment for this service is an hourly unit of direct service time. Direct service time is
the period of time spent with or on behalf of the consumer and verified by the consumer. When billing,
the Qualified Vendor should round its direct service time to the nearest 15-minute increment, as
illustrated in the examples below:
If services were provided for 65 minutes, bill for 1 hour.
If services were provided for 68 minutes, bill for 1.25 hour.
If services were provided for 50 minutes, bill for 0.75 hour.
2. If the Qualified Vendor provides this service with a single direct service staff person to multiple
consumers at the same time, the basis of payment for each consumer will be the total direct service
time multiplied by the appropriate multiple client rate for the same unit of service. In no event will more
than three consumers receive this service with a single direct service staff person at the same time.
Direct Service Staff Qualifications
Direct service staff shall have the ability to provide assistance to a consumer to meet essential personal,
physical, and homemaking needs. This ability includes social, physical, and emotional fitness.
Record keeping and Reporting Requirements
1. The Qualified Vendor shall maintain a copy of the Attendant Care Agreement on file and make it
available to the consumer/family/consumer’s representative and/or Division upon request.
2. The Qualified Vendor shall prepare and submit monthly attendant care reports to the support
coordinator.
3. The Qualified Vendor must maintain on file proof of hours worked by their direct service staff, e.g.,
staff time sheets. Each document must be signed by the consumer/family/consumer’s representative
as verification of hours served.
Service Description
This service provides a qualified attendant to supply needed services in order for the consumer to
remain
in his/her home and/or participate in work/community activities.
Service Setting
1. This service may be provided in the following settings:
1.1 The consumer’s home; or
1.2 The consumer’s community.
2. This service shall not be provided while the consumer is attending day treatment and training.
3. This service shall not be provided when the consumer is hospitalized or otherwise receiving
institutional services except prior to discharge to allow the consumer to return to a safe and sanitary
environment.
4. This service shall not be provided to consumers living in group homes, vendor supported
developmental homes (child or adult), skilled nursing facilities, non-state operated intermediate care
facilities for the mentally retarded (ICFs/MR), or Level I or Level II behavioral health facilities.
Service Goals and Objectives
Service Goals
1. To assist the consumer to attain or maintain safe and sanitary living conditions and/or maintain
personal cleanliness and activities of daily living.
2. To assist the consumer to remain in his/her home and/or participate in community activities.
Service Objectives
The Qualified Vendor shall ensure that the following objectives are met:
1. Develop and implement a schedule and general plan of care (Attendant Care Agreement).
2. Provide assistance to maintain personal cleanliness and in activities of daily living that do not
require medical supervision or intervention. Tasks may include but are not limited to:
2.1 Bathing;
2.2 Oral hygiene;
2.3 Toileting;
2.4 Bowel and bladder care;
2.5 Dressing;
2.6 Shampooing;
2.7 Ambulation;
2.8 Transfer to and from wheelchair and/or bed;
2.9 Eating and meal preparation;
2.10 Routine nail and skin care;
2.11 Tasks necessary for comfort and safety of movement restricted consumers; and
2.12 Assisting with special appliances and/or prosthetic devices.
3. Provide assistance by planning, shopping, storing, and cooking food for nutritional meals.
4. Assist consumer to participate in the community and activities of daily living (e.g., church,
shopping).
5. Assist in providing appropriate attention to injury and illness; maintain skin integrity including the
provision of first aid (i.e., prevention of pressure sores). Refer for appropriate action all consumers who
present additional medical or social problems during the course of the service delivery.
6. Assist with self-medication or medication reminders.
7. Provide assistance to attain or maintain safe and sanitary living conditions. Tasks may include
but are not limited to:
7.1 Dusting;
7.2 Cleaning floors, bathrooms, oven, refrigerator, and windows (if necessary for safe or sanitary
living conditions);
7.3 Cleaning kitchen, washing dishes, routine maintenance and cleaning of household
appliances;
7.4 Changing linens and making bed;
7.5 Washing, drying and folding the consumer’s laundry (ironing only if necessary);
7.6 Shopping for and storing household supplies and medicines;
7.7 Taking garbage out; and
7.8 Other duties as determined appropriate and necessary by the consumer’s ISP team.
8. In unusual circumstances, the following tasks may be performed:
8.1 To attain safe living conditions:
8.1.1 Heavy cleaning such as washing walls or ceilings; and
8.1.2 Yard work such as cleaning the yard and hauling away debris.
8.2 To assist the consumer in obtaining and/or caring for basic material needs for water, heating,
and food.
Service Utilization Guidelines
1. Using the assessment and plan development processes, needs are assessed by the ISP team
based upon what is normally expected to be performed by a consumer and/or his/her natural supports.
Consideration should be made to age appropriate expectations of the consumer and his/her natural
supports (what can reasonably be expected of each member based on his/her age). This service shall
not supplant the care provided by the consumer’s natural supports.
2. The ISP team shall decide, prior to the delivery of services, who and how service delivery will be
monitored.
3. Housekeeping tasks are to be performed only for the consumer’s areas of the home or common
areas of the home used by the consumer.
4. The consumer or family is expected to provide all necessary housekeeping and personal care
supplies.
5. The consumer or family is responsible to provide money for supplies and food in advance of the
purchase if the attendant is expected to shop for food and household supplies.
Rate
Published.
Unit of Service
1. The basis of payment for this service is an hourly unit of direct service time. Direct service time is
the period of time spent with or on behalf of the consumer and verified by the consumer. When billing,
the Qualified Vendor should round its direct service time to the nearest 15-minute increment, as
illustrated in the examples below:
If services were provided for 65 minutes, bill for 1 hour.
If services were provided for 68 minutes, bill for 1.25 hour.
If services were provided for 50 minutes, bill for 0.75 hour.
2. If the Qualified Vendor provides this service with a single direct service staff person to multiple
consumers at the same time, the basis of payment for each consumer will be the total direct service
time multiplied by the appropriate multiple client rate for the same unit of service. In no event will more
than three consumers receive this service with a single direct service staff person at the same time.
Direct Service Staff Qualifications
Direct service staff shall have the ability to provide assistance to a consumer to meet essential personal,
physical, and homemaking needs. This ability includes social, physical, and emotional fitness.
Record keeping and Reporting Requirements
1. The Qualified Vendor shall maintain a copy of the Attendant Care Agreement on file and make it
available to the consumer/family/consumer’s representative and/or Division upon request.
2. The Qualified Vendor shall prepare and submit monthly attendant care reports to the support
coordinator.
3. The Qualified Vendor must maintain on file proof of hours worked by their direct service staff, e.g.,
staff time sheets. Each document must be signed by the consumer/family/consumer’s representative
as verification of hours served.
| ATTENDANT CARE |
Scottsdale Office:
480-272-9557
6310 E Thomas #228
Scottsdale AZ 85251
Mesa Office:
480-306-6868
2135 E University #112
Mesa AZ 85213
Coolidge Office:
520-723-9630
345 W Central #1
Coolidge AZ 85228
Phoenix Office:
602-973-8119
2850 W Camelback #80
Phoenix AZ 85017
480-272-9557
6310 E Thomas #228
Scottsdale AZ 85251
Mesa Office:
480-306-6868
2135 E University #112
Mesa AZ 85213
Coolidge Office:
520-723-9630
345 W Central #1
Coolidge AZ 85228
Phoenix Office:
602-973-8119
2850 W Camelback #80
Phoenix AZ 85017